MyWallSt Help Center

Choose one of the main topics listed below to get started.

FAQs

  • Updating Your Billing Information

    If you have subscribed to Horizon directly via our website, you can use the below steps in order to update your payment information.

    1. Open Horizon and log in.
    2. Select Account from the side menu bar on the home page
    3. Beneath your subscription details, choose Manage

    Here you will see your Current Plan, Billing History, and the ability to ‘Add a Payment Method’

     

     

    Read more
  • How To Find Our Podcasts?

     

    Struggling to find our podcasts? Luckily, there is an easy way to find them within our app! All you need to do is: 

    1. Open the app
    2. Click on the search function (top right of the home page for iOS users / top right of Stocks tab for Android users)
    3. Don’t type anything, but instead scroll down and you will find the options for our First Looks, our Stock Club podcast, and our Stock of the Month Podcast. 
    Read more
  • How Often Do We Release Our Podcasts?

     

    We publish a new episode of the Stock Club podcast every Friday

    https://helpcenter-io.s3.amazonaws.com/uploads/mywallst/m1x7BF14rJbD22tRZhWgBgdJFx2A01bEcDqmmlLp-Stockclub.png

  • Who Hosts The Podcasts?

     

    The podcast team is a mix of several people; on any podcast, you can find Emmet, Anne-Marie, Mike — or a special guest on occasion — discussing the stock market and providing different points of view. 

     

  • How Do I Make A Suggestion For A Future Podcast?

     

    Has an up-and-coming stock taken your fancy? Do you want to hear more about it from our investing team? Then, just pop a message over to the podcast team via pod@mywallst.com

    We might not get round to all your suggestions, so, if you want, you can send a message over to hello@mywallst.com and we will try to include your suggestion in future topics for our blog.

  • Contact Us Via Email

     

    If you wish to get in contact with us via email, then all you need to do is email hello@mywallst.com

     

    We will aim to respond within 24 hours.

     

  • Contact Us Via Chat

     

    You can contact us via the chat function in our MyWallSt app - just navigate to the side menu from the Home screen and scroll down until you see the 'Contact Us' option

     

     

     

     

    Alternatively, you can contact us via the website. Just use the chat bubble that you can see in the bottom righ hand corner of the screen.

     

    Read more

Trending Articles

  • Horizon & MyWallSt
  • I don't have a broker, who do you recommend?
  • Get Started With Horizon
  • What is MyWallSt Advisory?
  • Refunds
  • Brokerage Account

     

    Unfortunately, brokerage account services are not available through our app.

    The majority of our subscribers use our app for stock research, whilst carrying our their investing actions through an external broker-dealer of their choice.

    If you want to set up a brokerage account, you need to find a broker-dealer that suits your needs, as well as give you access to the U.S. stock market and/or other markets you might be interested in.

    Once you have chosen a broker-dealer to suit your needs, you …

    Read more
  • Our Business Hours

     

    As we are an Irish business and we work from Dublin, we also work during Irish business hours.

    Our customer support service is open 9 - 5, Monday to Friday. If you contact us outside those hours, don't worry, we will get back to you as soon as we can the next day.

Can't find what you are looking for? Don't worry, you can always email us via hello@mywallst.com