Account Support

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• Cancel Your Horizon Subscription
  1. Follow this link
  2. Select Manage in the Horizon section
  3. Click on the Cancel Plan option

   

  - Or -

   

  1. Open MyWallSt on the web and Log In
  2. Click to open Horizon
  3. Select Account in the left hand side-menu
  4. Select Manage in the Horizon section
  5. Click on the Cancel Plan option
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• Resetting Your Horizon Account Password

  Navigate to the login page of mywallst.com

  1. Tap ‘Forgot Your Password’
  2. Enter your Email Address and tap Continue
  3. Click the verification button in the received email
  4. Choose a new password

  If you face any difficulty during the password reset process please contact us via horizon@mywallst.com.

  

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• Updating Your Billing Information

  If you have subscribed to Horizon directly via our website, you can use the below steps in order to update your payment information.

  1. Open Horizon and log in.
  2. Select Account from the side menu bar on the home page
  3. Beneath your subscription details, choose Manage

  Here you will see your Current Plan, Billing History, and the ability to ‘Add a Payment Method’

   

   

  

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